Replacement Epson Workforce WF-3620 Reviews

DESTROYED 2 EPSON printers in our office. Reached out as we had several cartridges remaining since we had to throw the printers out. Was told I had to ship the unopened cartridges back, at our own cost, and then they would determine the refund amount. He initially told me we could only get store credit...I advised this was useless since the cartridges destroyed our printers anyway, we wouldn't be using them again. Advised I will simply throw the ink in the trash and call it a loss. HORRIBLE service.

Thought black ink cartridges were wide ones..but just got thin ones..pic show 3 wide cartridges..guess coming from mail order u get what u pay for

We've been getting ink from you for years, never had a problem. Last batch of ink, all colors. worst ever. They clogged up, dried up, stopped working. Had to keep cleaning printer from clogs, had to throw away cartridges.

We've been getting ink from you for years, never had a problem. Last batch of ink, all colors. worst ever. They clogged up, dried up, stopped working. Had to keep cleaning printer from clogs, had to throw away cartridges.

We've been getting ink from you for years, never had a problem. Last batch of ink, all colors. worst ever. They clogged up, dried up, stopped working. Had to keep cleaning printer from clogs, had to throw away cartridges.

I had a 5 star experience with website and ordering and shipment, but then found the cartridge received was a small single width vs. large 15ml double size as shown on website. I contacted the customer service via Live Chat and had another 5 star experience. I'm leaving a 4 star rating pending whether or not the company really comes through with the possible ? replacement cartridge. \ \ Of note, I was also assured that the cartridge sent will work AND really does have the same ink volume and that they will give feedback to correct photos or provide better labeling on product etc. to avoid confusion in the future. We'll see what happens. So far I'm thinking this is possibly a 5 STAR business. Very Rare!

Great quality ink and easy to install as if you bought it brand new

Great quality ink and easy to install as if you bought it brand new

As a business, we have been spending quite a bit on ink for multiple printers. I was able to purchase double the amount for 2 different printers for the same price we normally spend for 1.

Seems to work well however unable to use discounts they send them after you have already ordered product